HELP CENTER

Frequently Asked Questions

Everything you need to know about VivaHub digital wedding invitations.

1. General & Process

How do I create my digital invitation? expand_more

It is a 100% automated 3-step process: (1) Pick your favourite template, (2) Fill in your wedding details and upload photos, (3) Complete the payment. Your unique link is generated instantly.

How long does the whole process take? expand_more

If you have your details and photos ready, you can have your live link in less than 5 minutes.

Is this a video or a website link? expand_more

It is a premium, interactive web-based invitation link that looks stunning on all mobile and desktop devices.

2. Editing & Updates (Unlimited Edits)

Can I edit my invitation after I have paid and published it? expand_more

Yes! You get Unlimited Edits. You can log in anytime during your plan's validity to change the date, time, venue, or even the photos.

Do I need to pay extra to change a small mistake? expand_more

No. Edits are completely free and unlimited within your validity period.

If I edit the details, does my link change? expand_more

No. Your invitation link remains exactly the same. The new details will update instantly on the existing link.

3. Features & Customization

Can I add my own background music? expand_more

No. To maintain the premium aesthetic and theme integrity, we provide a curated library of handpicked music. Each track is professionally matched to its specific template. External music often breaks the "vibe" of the design, so we only allow our expert-selected tracks.

How many photos can I upload? expand_more

All plans allow you to upload up to 20 high-resolution photos in a beautiful gallery format.

Does it include Google Maps and RSVP? expand_more

Yes! Every plan includes a 'One-Tap' Google Maps navigation button and an automated RSVP system for your guests.

4. Plans, Pricing & Validity

What is the difference between the plans? expand_more

All plans have the EXACT SAME premium features. The only difference is the Validity period:

  • check_circle Aarambh: 15 Days
  • check_circle Viva: 30 Days
  • check_circle Edge & Duo Couple: 60 Days
Is GST included in the price? expand_more

No. All prices mentioned are base prices. A mandatory 18% GST will be added at the final checkout.

What happens when my link expires? expand_more

Once the validity period (15, 30, or 60 days) is over, the link will automatically deactivate.

5. Privacy & Legal Liability

Who is responsible for the content on the invitation? expand_more

The User has 100% legal and moral responsibility. VivaHub / Space-Edge is strictly a technology provider. We do not verify, monitor, or endorse any content uploaded by users.

What if someone uses stolen photos or creates a fake invitation? expand_more

This is strictly prohibited. VivaHub assumes Zero Liability for photo theft, copyright infringement, or fraudulent information. Any legal consequences will be borne solely by the user who created the link.

Can I get a refund if I don't like the final link? expand_more

No. Since the link is generated instantly and is a digital product, we have a No-Refund Policy. We recommend viewing the 'Live Preview' of the template before making the payment.

Is my data safe with VivaHub? expand_more

We use your data and photos only to generate your link. We do not sell your personal data to third parties. However, since the link is web-accessible, the user is responsible for who they share the link with.